Looking for a more specific outcome? We’ll build a solution to get you there.
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Disconnected ecommerce, ERP, CRM, PIM, inventory, and fulfillment systems create data gaps across daily operations. These gaps can lead to outdated stock, inconsistent pricing, and delayed orders. Our ecommerce integration services connect your commerce platform with business systems to keep data moving accurately across your operations.
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Our ecommerce integration services connect your commerce platform with the applications your teams already use, supporting consistent data exchange across critical business workflows.
ERP systems often control pricing, inventory, customer accounts, and order information that ecommerce teams need throughout the buying process. When these records sit in separate systems, updates can arrive late and employees may end up entering the same information more than once.
As part of our ecommerce integration services, RBMSoft connects commerce platforms with ERP environments based on defined data ownership and business rules. We handle field mappings, update direction, synchronization timing, and exceptions according to how your operations already work.
RBMSoft connects ecommerce platforms with CRM systems so customer profiles, company accounts, purchase history, and relevant order activity are available to sales and customer service teams. The connection can follow existing account structures and control which records move between both systems.
Sales and service teams get the commerce context they need inside the CRM instead of reconstructing customer activity from several applications.
Product descriptions, attributes, images, categories, variants, and localized content may all be managed inside a PIM before reaching the storefront. We connect that publishing process with your ecommerce environment while keeping the PIM as the source for product enrichment.
Catalog mappings, validation requirements, and publishing rules are configured around your product structure. Approved information can then reach the required storefronts and sales channels without maintaining separate versions of the catalog.
Orders can pass from checkout to an OMS, warehouse, fulfillment location, and carrier before reaching the customer. Each handoff depends on accurate order, inventory, allocation, and shipment information.
Our ecommerce integration solution can connect the required points across that lifecycle, including order creation, inventory checks, allocation, cancellations, fulfillment updates, and shipment status. Integration logic can also account for rejected, duplicated, or delayed exchanges.
RBMSoft connects commerce transactions with the systems responsible for accounting, reconciliation, and tax processing. Orders, invoices, refunds, payments, and tax records can be mapped to the financial structure already used by your business.
For stores using external tax services, calculations and transaction data can be exchanged at the appropriate point during checkout and order processing. Financial teams can continue working within their established accounting processes.
A payment connection has to account for authorization, capture, failure, cancellation, refunds, and the resulting order status. RBMSoft builds these transaction flows between ecommerce platforms and payment providers so payment events remain tied to the correct commerce records.
Required payment outcomes can also pass to order management, accounting, and other downstream systems. The exact flow depends on your payment methods, providers, and transaction rules.
Once an order moves into fulfillment, the ecommerce platform, fulfillment system, and carrier may all need the same shipping information. We connect these applications to exchange order handoffs, labels, carrier details, tracking numbers, and shipment status.
As fulfillment progresses, relevant updates can return to the commerce platform. Customers and internal teams can access current shipment information without relying on employees to update each system separately.
Selling through storefronts, marketplaces, and other channels requires a clear source for available inventory. RBMSoft establishes where stock is managed and builds the data flows needed to distribute availability to connected channels.
Orders can return through the integration according to the same operating rules. This gives teams a defined process for managing inventory and sales-channel data rather than reconciling each channel independently.
Online and physical stores often need to share product, inventory, customer, and transaction information while following different operating processes. Our ecommerce platform integration services connect ecommerce and POS environments around the data required by both sides.
The integration is configured around existing retail workflows and sources of record. Store and digital operations can exchange relevant information while retaining the processes specific to each channel.
Customer segments, purchases, subscriptions, and ecommerce events can pass directly into marketing platforms when those signals are required for a campaign. RBMSoft determines which commerce events trigger an exchange and what customer information should accompany them.
These connections can support cart recovery, post-purchase communication, subscription messaging, and lifecycle campaigns without repeated file exports or manual list updates.
Standard connectors do not fit every commerce environment. RBMSoft can build the APIs and integration logic your systems require.
Mills Fleet Farm
Multi-Channel Ecommerce Integration
Connected Inventory, ERP, and Fulfillment Operations
Challenges
Fleet Farm’s large product catalog and multi-channel retail operations depended on accurate inventory and order data. Integration issues made it harder to maintain a consistent view of stock across stores, warehouses, and ecommerce while seasonal demand placed additional pressure on the platform.
Solution:
RBMSoft connected inventory workflows across retail channels and strengthened integrations with Fleet Farm’s ERP and logistics systems. Stock synchronization, fulfillment updates, and order flows were validated across the connected environment, giving the business more consistent inventory data and more dependable order handling.
Plantronics (Poly)
B2B Commerce and CRM Integration
Connected Enterprise Purchasing with CRM and UCaaS Systems
Challenges
Poly’s digital commerce environment had to support complex B2B purchasing, large product catalogs, and enterprise orders while exchanging data with external systems. Existing CRM and communication integrations needed greater consistency as transaction volume and workflow complexity increased.
Solution:
RBMSoft refined Poly’s CRM and UCaaS integrations to support accurate, real-time data transfer across its enterprise commerce environment. We also stabilized B2B purchasing modules and improved backend workflows, giving Poly a more dependable foundation for product configuration, ordering, and third-party data exchange.
PetMeds
Custom API and Payment Integration
Connected Prescription Commerce with External Systems
Challenges
PetMeds’ Oracle ATG environment had unreliable integration points that affected prescription processing and limited the platform’s ability to connect reliably with external veterinary systems. Payment and prescription workflows also depended on accurate communication between several applications.
Solution:
RBMSoft strengthened the ATG environment and built connections with veterinary APIs, payment gateway APIs, and custom Java services. These integrations supported real-time prescription verification, payment processing, and data exchange with third-party systems while reducing friction across prescription fulfillment workflows.
RBMSoft provides ecommerce platform integration services across enterprise, composable, and headless commerce environments. We connect your commerce platform with the systems already running products, customers, inventory, orders, payments, and fulfillment.
Shopify Plus gives enterprise retailers a managed commerce foundation, but larger operations often need connections that go beyond standard apps. Custom pricing logic, multiple storefronts, high order volumes, and existing business systems can introduce requirements that off-the-shelf integrations do not fully address.
RBMSoft builds Shopify Plus integrations using APIs, webhooks, middleware, and custom applications where required. We shape each connection around your existing commerce architecture, data ownership, and transaction flows rather than forcing business processes into a standard connector.
Adobe Commerce environments can carry extensive catalogs, customer groups, pricing rules, and custom business logic. As the platform becomes more connected, integrations must account for dependencies between commerce data and the applications surrounding it.
RBMSoft develops Adobe Commerce integrations around those dependencies, including custom API connections and middleware-based data exchange. Existing extensions and customizations are considered during implementation so new connections work with the commerce environment already in place.
Salesforce Commerce Cloud often sits within a broader enterprise technology stack where customer, product, order, and operational data come from several applications. The integration architecture needs to account for those sources without creating competing versions of the same records.
RBMSoft connects Salesforce Commerce Cloud with enterprise applications through APIs and integration layers suited to the required workflow. Data ownership, update direction, error handling, and synchronization frequency are defined before individual connections are built.
BigCommerce provides native APIs and an app environment, but custom business models can require integration logic beyond standard marketplace applications. This is common when established systems already control catalog data, account structures, inventory, or operational workflows.
Our ecommerce platform integration services extend BigCommerce through APIs, webhooks, middleware, and custom applications. RBMSoft can adapt an existing connector when it fits the requirement or build a custom connection when business rules call for greater control.
The composable structure of commercetools allows businesses to assemble commerce capabilities around their own technology choices. That flexibility places more responsibility on the integration layer because individual services still need reliable contracts for exchanging data and triggering business processes.
RBMSoft works with API-first and event-driven architectures to connect commercetools with the surrounding technology stack. Integration boundaries are defined around each service so teams can change individual components without rebuilding every connection around the commerce platform.
SAP Commerce may need to exchange information with SAP applications and other enterprise systems already responsible for finance, supply chain, customer, product, or operational processes. These connections need clear rules around which platform owns each record and when updates should occur.
RBMSoft builds SAP Commerce integrations around those system boundaries and business workflows. APIs, middleware, scheduled processing, or event-based exchanges can be used according to the transaction rather than applying one synchronization method across every data flow.
Headless commerce separates the customer-facing experience from the commerce engine, making APIs and content connections central to how the storefront operates. Content, product information, pricing, and commerce functionality may come from different platforms before they appear in one digital experience.
Our headless CMS and ecommerce integration services connect these components through APIs and defined data contracts. RBMSoft can integrate commerce engines with headless CMS platforms and custom front ends while keeping content and commerce responsibilities clearly separated.
A proprietary or heavily customized commerce platform may not have a ready-made connector for every system it needs to communicate with. Older APIs, custom data models, unusual transaction rules, and legacy applications can make standard integration products a poor fit.
RBMSoft builds custom connections around the platform’s actual interfaces and business requirements. We can work with REST, GraphQL, webhooks, middleware, scheduled transfers, and other supported methods to create an ecommerce integration solution that fits the existing environment rather than replacing it.
Our process starts with understanding what data needs to move, where it originates, and what happens when an update fails. From there, we design, build, test, and deploy integrations around the workflows your business depends on.
The right connection starts with understanding what the business process needs to accomplish. We review the systems involved, the information moving between them, and which application should control each record before deciding how the integration should work.
Once system responsibilities are clear, we choose the connection method that fits each workflow. A stock update may need a different approach from a catalog import or financial transfer, so we do not force every exchange through the same synchronization pattern.
An API returning a successful response does not prove that the business transaction worked correctly. Our testing follows data through the connected systems to confirm that the expected record, status, or downstream action is produced.
Production introduces live transactions, changing APIs, platform updates, and operating conditions that cannot be treated as a one-time handover. Our managed ecommerce integration services can continue after deployment to keep critical connections visible and maintainable.
Commerce teams depend on more applications, APIs, and data sources than ever before. Yet much of that technology still operates separately. These numbers show why businesses are investing in ecommerce integration services to connect systems and keep commerce data moving.
Every industry has different systems, transaction flows, and data requirements behind its commerce operations. RBMSoft connects ecommerce platforms with the applications your business already depends on, building integrations around your industry’s workflows and operating requirements.
Retailers often manage products, pricing, inventory, orders, customers, and fulfillment across several systems and sales channels. Our ecommerce integration services connect commerce platforms with ERP, PIM, OMS, WMS, POS, marketplaces, payment providers, and fulfillment applications.
These connections support more consistent product data, inventory visibility, order processing, and cross-channel operations. Integration flows can also account for promotions, store fulfillment, returns, and marketplace orders without requiring teams to reconcile each channel separately.

Fintech businesses often need commerce transactions to connect with payment systems, customer platforms, financial applications, and reporting tools. The challenge is keeping transaction data accurate while meeting strict controls around access, processing, and system ownership.
RBMSoft builds integrations around transaction events, account data, payment status, refunds, reconciliation, and reporting requirements. APIs and middleware can connect ecommerce platforms with financial systems while keeping sensitive workflows separate from the storefront.

Beauty applications often need to match visual characteristics and customer preferences with thousands of product attributes. Skin images, ingredients, purchase history, product metadata, and replenishment cycles create different inputs for search, matching, and repeat-purchase models.
RBMSoft develops beauty apps with computer vision, image classification, product matching, recommendation models, and replenishment prediction. We engineer camera and image-upload flows, preprocessing pipelines, inference APIs, catalog integrations, and customer-profile services that connect model results with products currently available for purchase.

Healthcare commerce can involve patient accounts, product catalogs, prescription workflows, payments, fulfillment, and regulated data. Standard connectors may not account for the approval rules and system boundaries involved in these transactions.
RBMSoft develops integrations between ecommerce platforms and healthcare applications through controlled APIs and defined data flows. Connections can support prescription verification, customer records, payments, order processing, and fulfillment while respecting the access requirements of each system.

Manufacturers selling through digital channels often need ecommerce to work with ERP, inventory, production, pricing, and distributor systems. Product availability and customer-specific terms may depend on information that lives outside the commerce platform.
Our B2B ecommerce integration services connect commerce with the applications responsible for account pricing, stock, product data, orders, and downstream operations. These integrations can support complex catalogs, business accounts, and order workflows without duplicating core records across systems.

Insurance transactions may require customer, policy, payment, document, and service information to move between digital channels and internal systems. Each connection has to follow the ownership and access rules already used by the business.
RBMSoft builds API and system integrations that connect customer-facing platforms with policy, CRM, payment, and back-office applications. The integration design can account for updates, document exchange, status changes, and exception handling across the workflow.

Oil and gas businesses often rely on ERP, procurement, inventory, asset, and supplier systems that were built at different times. Adding ecommerce or digital procurement can introduce another data layer if the underlying systems are not connected properly.
RBMSoft connects commerce environments with operational and enterprise applications so product, account, pricing, order, and inventory information can move through defined workflows. Integration logic can be adapted to existing systems rather than requiring wholesale platform replacement.

EV businesses may need digital commerce to connect with vehicle systems, charging platforms, parts catalogs, service applications, payments, and customer accounts. These workflows often cross both physical products and digital services.
We build integrations that connect ecommerce platforms with the systems responsible for products, subscriptions, payments, service records, and operational data. Each connection is designed around where the information originates and how quickly downstream systems need the update.

Energy companies can have customer portals, billing systems, service applications, payments, account data, and operational systems working independently. Commerce and self-service experiences depend on these platforms exchanging accurate information.
RBMSoft develops integrations between digital commerce, billing, CRM, payment, and service environments. APIs and middleware can move account, transaction, service, and customer information while keeping system responsibilities clearly defined.

Digital lending platforms depend on customer information, application data, payments, documents, and status changes moving between customer-facing systems and internal applications. Breaks between those systems can leave teams working with incomplete records.
RBMSoft connects digital commerce and application experiences with CRM, payment, document, and lending systems through custom APIs and integration layers. Data exchanges can follow the approval, account, repayment, and reporting workflows already used by the business.

Payment businesses operate at the point where commerce transactions meet financial processing. Merchant systems, gateways, fraud tools, transaction services, refunds, and settlement platforms all need consistent transaction information.
RBMSoft builds payment integrations that connect ecommerce environments with providers and downstream financial systems. We can account for authorization, capture, failed payments, cancellations, refunds, status updates, and the transaction data required for reconciliation.

Automotive ecommerce may cover vehicles, parts, accessories, service bookings, dealer inventory, financing, and customer accounts. Much of that information sits across dealer systems, ERP platforms, inventory tools, and third-party services.
Our ecommerce integration services for businesses in automotive connect these systems around the required customer and transaction workflows. Integrations can support inventory updates, catalog information, account data, orders, service activity, and payment processes.

Gaming commerce often combines digital products, subscriptions, user accounts, entitlements, payments, and promotional systems. A purchase may need to update several services immediately before the customer can use what they bought.
RBMSoft connects commerce platforms with payment, account, entitlement, CRM, and subscription systems through APIs and event-driven flows. The integration can be designed around transaction volume, real-time updates, and failure recovery where digital access depends on immediate processing.

Real estate and construction businesses may use ecommerce or digital procurement alongside ERP, CRM, project management, supplier, payment, and accounting systems. Keeping these platforms separate creates repeated entry across purchasing, customer, and project workflows.
RBMSoft connects customer-facing and procurement platforms with the internal systems responsible for accounts, payments, project information, and transactions. Integration rules can follow existing approval structures and business processes rather than introducing a second operating model.

OTT platforms combine subscriptions, payments, customer accounts, content access, promotions, and usage data across several systems. A subscription purchase or cancellation can affect billing, entitlements, customer records, and communication at the same time.
RBMSoft builds integrations between commerce, subscription, payment, CRM, and entitlement platforms so those changes move through the required systems. Event-driven connections can support account activation, renewal, cancellation, payment updates, and access changes without manual intervention.
















Ecommerce systems can break down when data, platforms, and business rules do not work together as expected. RBMSoft addresses these integration challenges around existing systems and workflows, without forcing businesses to rebuild their commerce environment.
Challenge: Product, customer, inventory, pricing, and order records can follow different formats across ecommerce, ERP, CRM, PIM, and other systems. These differences can create mismatched records when data moves between applications.
Solution: We define field mappings, identifiers, validation rules, and transformations before connecting systems. This gives each data flow clear rules for how information should be exchanged and processed.
Challenge: Problems arise when two systems can update the same information without clear ownership. A price changed in the ERP, for example, may later be overwritten by an older value stored elsewhere.
Solution: RBMSoft establishes the source of record for each data type and defines update direction, conflict rules, and synchronization behavior around it.
Challenge: Older ERP, inventory, warehouse, and financial applications may have limited APIs or depend on file transfers and older integration methods. Replacing these systems solely to support ecommerce integration may not be practical.
Solution: We work with the interfaces already available and use APIs, middleware, scheduled transfers, or custom integration components where required to connect legacy applications with modern commerce platforms.
Challenge: Inventory, pricing, order status, and other time-sensitive information can become inaccurate when connected systems update at different intervals. At the same time, making every data exchange real time can add unnecessary processing.
Solution: We select synchronization methods according to the workflow. Time-sensitive events can use APIs, webhooks, or event-driven updates, while less urgent information can move on scheduled or on-demand cycles.
Challenge: Network interruptions, unavailable systems, retries, and delayed responses can result in failed or duplicate transactions. Without controls, the same order or update may be processed more than once.
Solution: Our ecommerce integration solutions account for retries, duplicate detection, validation, error handling, and recovery. Failed exchanges can be identified and handled without silently creating conflicting business records.
Challenge: Ecommerce platforms, APIs, third-party applications, and business processes continue to change after an integration goes live. A modified endpoint or data structure can affect an existing connection.
Solution: RBMSoft documents critical data flows and monitors integration failures after deployment. Our managed ecommerce integration services can support ongoing changes as connected platforms, APIs, and business requirements evolve.
Bring us your commerce stack and integration issues. RBMSoft can assess the connections and define a practical way forward.
RBMSoft builds ecommerce integration services around the security, privacy, and regulatory requirements that apply to your business. We account for how sensitive customer, payment, and transaction data moves between connected systems, with appropriate controls built into the integration architecture.
"The team absolutely responded to our needs."
"The most impressive part about the company is its people."
"The team delivered on time and was responsive to our needs."
"Their ability to adapt to changes and proactively manage potential roadblocks is commendable."
Our ecommerce integration services use APIs, middleware, messaging technologies, and platform-specific tools to connect commerce platforms with ERP, CRM, PIM, OMS, WMS, payment, fulfillment, and other enterprise systems.
Adobe Commerce (Magento)
Shopify Plus
BigCommerce

Salesforce Commerce Cloud
SAP Commerce
SAP
Oracle

Microsoft Dynamics 365

NetSuite
Odoo
Sage

Epicor

Salesforce

Microsoft Dynamics 365 CRM

HubSpot
Zoho CRM

Akeneo

Pimcore
inRiver
Manhattan Associates
SAP
Oracle

Microsoft Dynamics 365
custom OMS and WMS platforms
REST APIs

GraphQL

SOAP
Webhooks
JSON
XML
EDI

MuleSoft

Boomi
Workato
Jitterbit
Azure Logic Apps
AWS Integration Services
Apache Kafka
RabbitMQ
AWS SNS/SQS
Azure Service Bus
Stripe
PayPal
Adyen
Worldpay
Square
Braintree
QuickBooks
Xero
Avalara
ShipStation
UPS
FedEx
DHL
USPS
custom carrier APIs
Amazon
eBay
Walmart Marketplace
OAuth 2.0
OpenID Connect
JWT
API Keys
SSO
TLS

Datadog
New Relic

Splunk

AWS CloudWatch
Azure Monitor
Enterprise ecommerce integration involves more than connecting two applications. RBMSoft works across commerce platforms, enterprise systems, APIs, and business processes to build integrations that fit existing operations and remain dependable as requirements change.
Your ERP, CRM, PIM, OMS, WMS, and commerce platform already have defined roles within the business. We design integrations around those responsibilities instead of forcing systems into a standard connector model.
Standard connectors can fall short when businesses have custom data models, legacy applications, account-specific pricing, or specialized order processes. RBMSoft builds the additional integration logic needed to support those requirements.
RBMSoft works across the systems responsible for products, customers, inventory, orders, payments, and fulfillment. This gives our teams the technical context needed when one transaction passes through several applications.
Integrations need attention after launch as APIs change, platforms are upgraded, and business processes evolve. RBMSoft can continue supporting the connections once they move into production.
Build reliable connections across your commerce platform, ERP, CRM, PIM, OMS, WMS, payments, and fulfillment systems around the way your business already operates.
RBMSoft provides ecommerce integration services for Shopify Plus, Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, commercetools, SAP Commerce, and custom platforms. We also connect ERP, CRM, PIM, OMS, WMS, POS, payment, and fulfillment systems.
Yes. Our ecommerce integration services connect commerce platforms with ERP, CRM, PIM, OMS, WMS, POS, and other enterprise applications based on your existing data flows and business rules.
We use APIs, webhooks, middleware, event-driven connections, or scheduled synchronization based on the data and workflow. Each ecommerce integration solution defines data ownership, update direction, validation, and error handling.
Yes. Our ecommerce platform integration services connect these platforms with ERP, CRM, PIM, OMS, WMS, payment, shipping, and other enterprise systems.
Timelines depend on the number of systems, API availability, workflow complexity, data mappings, testing requirements, and custom development. A focused integration can take weeks, while complex enterprise programs may require several months.
We can use APIs, webhooks, CDC, messaging, or event-driven architecture for time-sensitive data such as inventory, pricing, and orders. The approach depends on the ecommerce platform, ERP, transaction volume, and required update frequency.
Yes. RBMSoft builds custom REST, GraphQL, SOAP, webhook, and middleware integrations when standard connectors cannot support your data models, legacy systems, or business rules.
We design integrations around expected transaction volumes, API limits, queues, retries, caching, and failure recovery. Load and transaction testing can verify how connected systems respond before high-traffic periods.
The cost of enterprise ecommerce integration services depends on the systems involved, number of connections, data complexity, custom development, security requirements, and ongoing support. RBMSoft scopes these requirements before providing an estimate.
Yes. Our ecommerce integration services can connect commerce platforms with marketplaces, payment gateways, carriers, logistics providers, and fulfillment systems to exchange orders, payments, inventory, tracking, and shipment data.
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