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Digital Transformation for Smarter, Faster, and More Connected Retail Commerce

About the Client

Mills Fleet Farm is a large-scale retail and e-commerce brand serving customers across a wide range of categories, including outdoor, hardware, automotive, agriculture, and lifestyle products. With a strong omnichannel presence spanning physical stores, digital platforms, and integrated merchandising operations, the brand manages a high-volume, fast-moving assortment that demands precision and speed.

As Mills Fleet Farm continued expanding its digital footprint, it required a partner capable of modernizing critical catalog, merchandising, and product data workflows. The organization was looking for solutions that could enhance speed, accuracy, and consistency across channels while supporting their growing assortment and operational scale.

Industry

Retail / Omnichannel Commerce / Consumer Goods

Services

AI-Powered Catalog Innovation Pricing Architecture Engineering Search & Browse Enhancements Analytics Implementation Cart & Post-Order Feature Extensions

Business Type

Omnichannel Retail Enterprise

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Meeting the Client’s Need - The Client Faced Several Challenges

Challenges Identified:

  • Complex catalog onboarding slowed product setup and updates
  • Manual attribute mapping limited merchandising speed
  • Inconsistent product discovery impacted customer journeys
  • Outdated pricing logic prevented personalized and regional pricing
  • API limitations affected real-time price and product visibility
  • Limited analytics visibility across digital + physical channels
  • Cart and order workflows required modernization for omnichannel use cases

Our Project Challenges

  1. Managing real-time integrations across merchandising, pricing, and digital systems
  2. Ensuring platform stability while deploying frequent enhancements
  3. Coordinating omnichannel data flows without breaking existing user experiences
mills fleet farm challanges image

Our Process

1

Phase 1 (Months 1–3)

Catalog POCs, advance onboarding models, API audit

2

Phase 2 (Months 4–6)

Pricing service modularization, REST enhancements, analytics setup

3

Phase 3 (Months 7–9)

Search/browse refinements, usability improvements, bug resolution cycles

4

Phase 4 (Months 10–12)

Cart and post-order enhancements, omnichannel integration, continuous QA

Solution

Our engineering team re-imagined the client’s catalog, pricing, and shopping workflows with a modular architecture designed for speed, automation, and omnichannel scalability. Key solution highlights include:

  • Built pilot integrations to synchronize products across stores, mobile apps, and e-commerce
  • Enhanced pricing infrastructure by modularizing business logic and extending REST APIs
  • Implemented robust versioned APIs for real-time regional pricing and promotional updates
  • Improved browse/search by refining indexing, navigation logic, and relevancy tuning
  • Integrated advanced Google Analytics tracking with a structured DataLayer
  • Delivered new cart capabilities like wishlists, save-for-later, multi-shopper flows, and improved post-order tools

The Results

The Results

Achieved faster catalog onboarding with advanced workflows that reduced manual effort

Improved product discovery through optimized browse, search, and navigation paths

Delivered real-time price accuracy with modular pricing services and updated APIs

Increased analytics visibility with unified tracking for merchandising and marketing

Enhanced overall platform stability with continuous QA, monitoring, and issue resolution

Strengthened customer journeys through smoother performance and more reliable experiences


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